Our journey started back in 2009 when we built our first website selling IT products online.

The business started well and quickly grew in our first 4 years with our team growing to 10 members strong.

This growth meant that a bigger turn over while manually processing a large quantity of orders daily put us all under the pump as we were busy managing stock, emailing customer tracking numbers, keeping track of the orders etc.

When we tried to expand our business on eBay, we found this added quite alot more work to the already busy workload.

We found that more staff were needed to manage the eBay listings, sales, after sale services and inventory. All these extra costs meant that margins were extra slim.

In any manual process, errors lurk. As sales increased, so did our workload. We realized a fundamental shift was necessary to streamline operations and boost efficiency. We required a comprehensive system to:

• Track progress from purchase order to stock take
• Manage point of sale to delivery logistics
• Handle service callouts, stock in service vans, and final invoicing
• Oversee equipment hire and invoicing
• Sync sales transactions across multiple marketplaces
• Integrate seamlessly with accounting software for payables and receivables
• Communicate with third-party freight providers for tracking
• Facilitate easy listing and removal with price control
• Automatically update customers at every stage

All this without a heavy dependence on paperwork moving around the office.

We realised that there was no product or software in the market that could do all of this efficiently. So in 2014 we decided to build our own Solution and named it MyERP or MERP for short.

Since then we have used our Business as a testing and improvement ground through continuous usage and improvements.

Astonishingly we found that year on year our growth was on average 40%  over those years using MERP. We have slowly grown our workforce at half the rate of competitors while effectively managing over 50,000 distinct products across multiple websites, Ecommerce Platforms and Overseas markets as well.

We have also brought on several new clients to use MERP all of which we have had the pleasure to watch grow and improve in efficiency over time. Their suggestions and feedback have helped place MERP where it is today as the solution to your business efficiency.